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Welcome to the PACT web site Questionnaire

The Results

The answers to the questionnaires have been recorded and analysed and are displayed below. Because it will take some time to create the necessary tables and charts the results - and because there is a lot to digest in one go - these will be added a few at a time.

If you would like to remind yourself of the questions these can be found on the PACT Questionnaire 2010 page and you may download a PDF version.

Click here to see the page without charts.

1. How often do you access the PACT web site?    

Webmaster Comments

  %    
Only when I receive a PACT email 50.0   It is pleasing to see that half of all respondents accessed the web site as a result of receiving emails and that nearly 15% visit the site at least once a week.
Less than once a month 3.6  
Less than one a week 32.1  
1 to 3 times a week 10.7  
4 to 6 times a week 3.6  

2. Do you access the PACT web site from:    

Webmaster Comments

  %    
Always at Home 88.9  

I hope that employers don't mind staff using the Internet for their own purposes! But this might be an opportunity to tell colleagues about PACT!

I added the questions about using the Internet in the Library because many people don't realise that libraries do provide free Internet access.

To be honest I'm not sure if there is an Internet Cafe in Petersfield, though I do know that many places provide WiFi access.

Sometimes at Work 7.4  
Always in a Public Library 0.0  
Sometimes in a Public Library 0.0  
Always in an Internet Cafe 0.0  
Sometimes in an Internet Cafe 0.0  
Always at a friend's home 0.0  
Sometimes at a friend's home 0.0  
Always at the Church Office 0.0  
Sometimes at the Church office 3.7  
Other 0.0  

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3. Do you go to the web site:    

Webmaster Comments

  %    
By clicking on a link in an email 51.5  

Again we see that about half of all respondents access the web site via the link in an email.

Fortunately the address is not long or complicated, so it is understandable that quite a few people type it in.

If you don't know how to book mark a page or how to create a short cut on your desk top do ask someone who knows about computers!

By typing the full address 18.2  
Via a Favourite or Bookmark 18.2  
Via a link I have created on my Desktop 9.1  
Other 3.0  

4. Have you ever searched for the PACT web site using a search engine?    

Webmaster Comments

  %    
Yes 62.5  

It is good to see that quite a proportion of people have used search engines to search for the PACT web site

No 37.5  

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5. If you answered YES to the previous question please answer this question: What search term did you use?

   

Webmaster Comments

 

  %   Using any of the search terms offered usually results in finding the PACT web site on Page 1 of Google, which is the most widely used search engine in the UK.
pact 50.0  
pact petersfield 14.3  
petersfield area churches together 28.6  
Other 7.1  

6. Have you ever used a search engine to search for a PACT church or organisation?    

Webmaster Comments

  %    
Yes 54.2  

It is interesting to see that about half of respondents have used search engines to search for a PACT church or organisation.

No 45.8  

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7. If you answered YES to the previous question please answer this question: Were you searching for:    

Webmaster Comments

  %    
Your own Church 28.6  

It is interesting to note that more people were searching for other churches than their own - it is good to see that people are interested in what is going on in other churches.

The number of people searching for other organisations is smaller.

Your own Organisation 0.0  
Another Church 35.7  
Another Organisation 14.3  
An Individual 0.0  
An Event 7.1  
Other 14.3  

There were two "Other" comments:

8. If you answered the previous question, and you found the answer in the PACT web site, how would you rate the success of your search?

   

Webmaster Comments

 

  %  

A very pleasing result!

And one that doesn't require a chart to illustrate it!

I quickly found what I was looking for 100.0  
I eventually found what I was looking for 0.0  
I did not find what I was looking for 0.0  
Other 0.0  

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9. If you want to find out what is happening in
churches and associated organisations in the Petersfield area would you:
   

Webmaster Comments

  %    
Look at my own church web site 3.1  

It is gratifying to see that two-thirds of the respondents would turn to the PACT web site for information. We wonder how the friend knows what is happening!

Is there a need for local radio and television to be better informed of church activities so that in turn they can inform their viewers and listeners.

Look at the PACT web site 65.6  
Telephone a friend 12.5  
Look in the Local paper 12.5  
Watch local television 0.0  
Listen to local radio 0.0  
Other 6.3  

"Other" comment:




10. How useful have you found your visit to the PACT web site - please tick as many boxes as apply:    

Webmaster Comments

  %    
I found what I was looking for 29.5  

It is a concern that nearly a third of respondents didn't find what they were look for - but see question 8.

It is pleasing to see how many people found out about things and events that they didn't know before they visited the site and also how many people enjoyed reading about events that have taken place.

During 2011 we hope to have more photographic records of events and hope that more people will enjoy looking at them!

I have found out about things I didn't know 18.0  
I found out about events I didn't know were planned 18.0  
I found out details of events I wanted to attend 16.4  
I enjoyed reading about events that have taken place 16.4  
I enjoyed looking at photographs of events 1.6  
Other 0  

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11. How often do you read the Christian Comment and/or Friday Focus from the web site:    

Webmaster Comments

  %    
Never 13.6  

It is good to see that the vast majority of people read the Christian Comment/Friday Focus if only occasionally.

This is the most accessed page on the web site so many people do read them.

Occasionally 50.0  
Frequently 9.1  
Most weeks 18.2  
Every week 9.1  



12. How often do you read the PACT Newsletter from the web site:    

Webmaster Comments

  %    
Never 27.3  

Again it is good to see that most people read the PACT Newsletter if only occasionally.

Copies are also emailed to each church so that they can be duplicated and distributed on paper.

Occasionally 40.9  
Frequently 4.5  
Most months 9.1  
Every month 18.2  

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13. People who subscribe to PACT email groups receive an email when an event is planned or has taken place. I am a member of the following number of PACT email groups:    

Webmaster Comments

  %    
None 29.5  

It is good to see that more that 70% of respondents belonged to one or more groups.

There are in fact 38 groups - so the option 31 to 40 groups should be modified!

1 to 5 groups 18.0  
6 to 10 groups 18.0  
11 to 15 groups 16.4  
16 to 30 groups 16.4  
31 to 40 groups 1.6  
All the groups 0  
I don't remember!      




14. If you do receive emails informing you of the activities of PACT churches and organisations, do you receive:    

Webmaster Comments

  %    
Too many emails 10.0  

It was very pleasing to see that most people received what they judged to be just the right number of emails.

Not enough emails 5.0  
Just the right number of emails 85.0  

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15. Have you found these emails:    

Webmaster Comments

  %    
Very useful 27.3  

It was very pleasing to see that most people considered that the emails were very useful or interesting - and that none found them a nuisance!

Interesting 63.6  
Largely irrelevant 9.1  
A nuisance 0.0    


16. Have you had any technical problems reading these emails, e.g. "Chinese" characters    

Webmaster Comments

  %    
Always 9.1  

I hope that changing the format of emails to Plain Text will remove all email problems but is is pleasing to see that almost three quarters of respondents have never had problems with PACT emails.

Sometimes 18.2  
Often 0.0  
Never 72.7    

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17. Which of the following sections of the PACT web site have you looked at:    

Webmaster Comments

Site Map 9  

There are 25 main links from both the top menu and side menu on the web site and many of these have sub-links, so there is a lot to look at.

It is pleasing to see how many people have used the Site Map which contains links to every pages of the web site and is arranged in alphabetic order in order to make it easy to find what you are looking for.

Twenty-two people answered this question.

Minutes of PACT meetings 8  
Search this site 8  
Videos 7  
Audio 2  
Archive 6  
Resources 5  
Annual Reports 4  
Youth and Children 4  
None 2  
Others 5    


There were several "Others"

18. Have you:    

Webmaster Comments

  %    
Told anyone about the PACT web site? 11  

It is good to see that people are telling others about the PACT web site and using the convenience of computers to print and forward materials to others.

Twenty-two people answered this question.

Printed pages from the web site to give to someone 3  
Forwarded copies of emails to others 3  
None of the above 9    

19. Please suggest ways in which we can get more people to visit the PACT web site and join email groups

20. Please type any comments or observation about the PACT web site in the space below. If you have any suggestions of how we could improve the site, please type them here.

Many thanks to all those who completed the questionnaire

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